Community Care

Footprints are committed to delivering quality community based supports for adults that are living in their own home or at risk of homelessness. Some of our specific programs are tailored to those living with chronic health conditions and those that are not eligible for NDIS supports. Please check out programs below for more information.

Some of the Services We Provide

Housing Assistance

Assistance in obtaining and sustaining housing.

Community Access and Inclusion

Help to access services such as health, medical and specialist appointments.

Support Services

Individual case management, counselling, support, information and advocacy.

Assistance with Household Tasks

Meal preparation, light housekeeping.

Personal Care

Showering, dressing, medication prompts

Group and Social Support

Social support, recreational and leisure activities and shopping assistance.


Helping you to get about in the community.

Allied Health

The Queensland Community Support Scheme (QCSS) provides support to individuals to maintain or regain their independence, continue living safely in their homes, and actively participate in their communities.

You may be eligible for the QCSS if you are under 65 years old (or under 50 years old for Aboriginal or Torres Strait Islander people) with:

• a disability (and are not eligible for the National Disability Insurance Scheme)
• chronic illness, mental health or other condition, or
• circumstances that impact your ability to live independently in the community.

How do I apply to access QCSS?
• Please contact the QCSS Access Point on 1800 600 300
• Or email to discuss your support need
• Or visit QCSS website page on the Department of Communities, Disability Service and Seniors.

    QCSS Support:

  • Domestic Assistance such as meal preparation, cleaning and household chores

  • Personal care, such as showering and dressing

  • Support to access your community, including shopping or going to the bank or the doctor

  • Basic home maintenance like mowing, cleaning windows or helping you with your garden

The Care Coordination model aims to provide evidence based care coordination to adults living with chronic disease and psychosocial needs, by providing a holistic approach to their health, social and community support needs.

The Service will:

  • • Build effective relationships and assist communication between participants and General Practitioners to better health outcomes.
  • • Conduct comprehensive psychosocial needs assessments to set client-centred goals to improve well-being, disease self-management and health.
  • • Facilitate and coordinate case conferencing with primary care and other service providers, to improve supports and reduce fragmentation that can occur between sectors.
  • • Adopt community development principles, linking participants to appropriate services and building wrap around supports tailored to the person’s individual needs.

For further inquiries please contact:
Madison Charles
Care Coordination Services Team Leader


The Care Coordination Service receives referrals from any of the following pathways located within the Brisbane South PHN Regions of Logan, Redland, Brisbane South and Scenic Rim (please note clients also need to reside in the region):

  • • General Practitioners (GPs)
  • • Any community Health Hubs/centres
  • • The Mater Refugee Complex Care Clinic
  • • Aged Care Navigators
  • • Nurse Navigators
  • • Pharmacies.

  • CCS aims to:

  • Improve self-management of chronic conditions

  • Work closely with you, your carers and primary health care team regarding coordination and continuity of care.

  • Support, educate and build capacity to self-manage health and social needs.

[Volunteering with Footprints was] fantastic – I am so glad I did it and could be a part of it.  The support was always there and staff were very approachable, on hand and checked in with me after every shift.  Training was good and helped me to understand the kind of clients Footprints sees and what we could encounter.  The coverage of emotional as well as physical health in training was great – I had never encountered that before.

Footprints Volunteer