Are you seeking support for an ongoing health condition? Do you know someone experiencing an ongoing health issue? Connect someone you know with care to support their health condition.

Direct them to Care Coordination Services at Footprints Community.

The Care Coordination Service links people with organisations and health services to manage their health and improve their overall wellbeing. Sometimes people don’t know what’s available and the program provides a way forward to improve physical, emotional and mental health and build social connections. CCS can act as a pathway to good health and happiness.

You are an important service.
You have been the encouraging support and kick I needed to get the gumption to get the medical help I need. If I don’t have someone to push me, I won’t do it because I’m scared of the outcome. The service you provide is fantastic and couldn’t have come at a better time. I was falling through the medical cracks and you have supported me.
What does this program offer?

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The Care Coordination Service provides information to find local finance groups, cultural, mental health and/or community groups. This program offers a support person to walk program participants through the steps to build strong local connections for participants to confidently manage their health.

Why choose this program?

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Participants in the program often report:

  • Improved ability to manage personal health
  • Increase in knowledge about health care options available
  • Motivation and confidence to manage their health.
Group of people of all ages, arm in arm participating in a community, health and wellbeing program
Find out more

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For further inquiries please contact the Care Coordination Services Team Leader.

Download the CCS brochure and poster:

Care Coordination Service CSS brochure thumbnail


  • About Social Prescribing
  • Footprints CCS video
  • 2022 Winner — Best International Social Prescribing Project.

Who is this program for?

Eligibility criteria

  • Adults 18+
  • Living with 1–4 chronic health conditions (Mental Health is not primary diagnosis or reason for support)
  • Experiencing psychosocial risk factors impacting ability to manage health condition.

Geographical region

This program is for people living in Brisbane South PHN region.

Check your suburb here

How to refer

Complete the referral form and fax to 07 3252 3688 or email to

Referrals are accepted from:

  • GPs — General Practitioners (referrals are available via BP and MD for GP clinics)
  • Any community Health Hubs/centres
  • The Mater Refugee Complex Care Clinic
  • Aged Care Navigators
  • Nurse Navigators
  • Pharmacies.
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