Quality and Standards
At Footprints Community, we are committed to the safe delivery of high-quality services to ensure our clients receive care that meets their needs, expectations, and preferences.
As such, we actively seek and respond to client feedback, investigating incidents through a proactive approach to address concerns and improve our processes. We also encourage your feedback, whether it’s a compliment or a complaint, which lets our teams know they are on the right track. If you would like to provide us with feedback, please fill out our feedback form or contact us.
Our policies
Know your Rights
As part of our commitment to quality and safety, we adhere to consistent and transparent reporting on our systems and performances, which includes collecting and analysing report data.
Footprints also undergoes regular reviews internally and is independently assessed against a number of state and national standards in order to continuously improve the quality of care and services.