Medicare Mental Health Centres
Medicare Mental Health Centres provide a welcoming place where everyone can access free and confidential mental health information, services and supports. They are open for extended hours, and you don’t need a GP referral or an appointment.
Whether you have experienced mental health challenges in the past or this is your first time reaching out for support, everyone is welcome.
Medicare Mental Health Centres offer:
- immediate help and follow-up for people who are in distress,
- support for people with mental health concerns,
- support for carers and families of people experiencing mental health distress,
- help connecting people with other services to support them in the future, from health to mental health, and social supports like housing and employment.
You can access our Medicare Mental Health Centres by calling 1800 573 955 or by visiting your nearest centre – whatever you feel most comfortable with.
Who is this program for?
For all people over the age of 18 who may be experiencing distress or crisis, to access on-the-spot care, advice and support by a dedicated team of mental health professionals.
Service regions
Logan — 91 Wembley Road, Logan Central. Opening hours: Monday–Friday, 10am–6pm.
P: 1800 573 955
E: loganmmhc@footprintscommunity.org.au
Redlands — 40 Middle Street, Cleveland. Opening hours: Monday–Friday, 10am–6pm.
P: 1800 573 955
E: redlandsmmhc@footprintscommunity.org.au
Find out more
Medicare Mental Health Centres provide an open door if you are looking for mental health information, services and support for yourself or someone you care about. Contact the Medicare Mental Health Centres team at one of our two locations, or just walk in — no referral needed:
Medicare Mental Health Centres provides a safe and welcoming place for you, and anyone you care about, to access mental health information, services and support. Services through Medicare Mental Health Centres are free and you do not need a prior appointment or GP referral to access them.
Sometimes finding the support you need can seem overwhelming. Rather than jumping straight into a service that may not suit you, it can be helpful to talk to someone who can guide you to the right service, based on your individual needs and goals.
Inside every Medicare Mental Health Centre are professionals who can listen and help people to deal with whatever they are going through. When you arrive, a qualified professional or person with lived experience of mental ill health will take the time to talk to you and understand your immediate needs. They may also make an appointment for you to visit again.
We will respect your privacy. If you consent, we can share all or parts of any advice and plans with your GP or other health care providers. If you prefer not to share this information with your current health providers, that is fine as well. To make sure we can link you to the best services possible and meet all your needs, we will encourage you to discuss any additional advice or support you receive from us with your GP or other health care providers.
If you need mental health support in your language, Medicare Mental Health Centres have access to the Translating and Interpreting Service (TIS National). TIS delivers high quality and secure interpreting services over the phone for people who do not speak English. Medicare Mental Health Centres will support you to contact TIS when you need it. A TIS translator will interpret your conversation and help you communicate with centre staff.
The Australian Government’s Department of Health and Aged Care has translated some information about the Medicare Mental Health Centres and made it available on their website. There are 10 languages available.