Working Together To Connect Care
Footprints Working Together To Connect Care (WTTCC) program takes a collaborative approach to providing case management and psychosocial support to people who regularly attend the Royal Brisbane and Women’s Hospital (RBWH) and The Prince Charles Hospital (TPCH) Emergency Departments.
Supported by Queensland Health and Brisbane North PHN.
Who is this program for?
Eligibility is determined by the RBWH/TPCH Emergency Department WTTCC clinicians, and is available to people over the age of 16.
Service regions
The RBWH/TPCH catchment area.
How to refer
All referrals are made by the RBWH/TPCH Emergency Department WTTCC clinicians.
For general enquiries, contact our team:
The WTTCC program provides person-centred supports to people referred to the service, to increase their independence and resilience and support them to reduce their presentations and admissions to Emergency Departments at RBWH and TPCH.
The program works alongside the person to develop a personal recovery plan, focusing on targeted strategies and providing care coordination in the community. The WTTCC team collaborate with medical treating teams, emergency services and other community providers to ensure the person’s needs and goals are achieved.
- Person-centred, non-clinical case management support
- Collaborative work with the hospital emergency WTTCC team to create an Acute Management Plan
- Collaborative psychosocial support
- Linking into appropriate services to assist with each person’s recovery journey
- Support for individuals to lead their own recovery and enhance self-management of complex health conditions
- Capacity building through education, information sharing and coaching
- Flexible service delivery and outreach supports
“Without persistence in trying to help me and assisting me with my pace, I would have been homeless.”
— WTTCC client