Stand up, Step Out (SUSO) is hitting the streets

SUSO provides mobile outreach support to people experiencing homelessness, social and/or financial hardship.

Why choose SUSO?

On any given night across greater Brisbane, there are about 9,000 people (ABS 2021 Census) that do not have a safe place to sleep.

According to Queensland Council of Social Services (QCOSS), homelessness in Queensland has gone up 22% in five years from 2016. QCOSS and The Town of Nowhere campaign, predicts more than 220,000 households in the state will not have affordable housing within 20 years.

Footprints SUSO outreach bus and its dedicated team is here to support individuals that are sleeping rough and/or at risk of homelessness.

We can provide those individuals with a comfortable and safe environment to shower, access laundry facilities, and our dedicated team is available to help individuals get access to the right supports and services.

SUSO works with organisations and neighbourhood centres to complement the existing services that are already present in the area.

I really like it because it’s respectful. I don’t feel like a second-class citizen. The quiet level of respect. The simple stuff – tea, coffee, chairs. They’ve got ability to form relationships. I don’t know where I’d be without it.”
What does SUSO offer?

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SUSO offers a mobile outreach bus service and access for showers, laundry services, health support and advocacy information. The service reaches across the outer suburbs of Brisbane to Caboolture, Deception Bay, Redcliffe, Zillmere, Wynnum, Capalaba and Cleveland.

Please visit us to access our:

  • Shower and laundry services
  • Dedicated team who can provide advocacy, support and referrals, or just a friendly chat
  • Free WiFi and mobile charging.
SUSO bus driver
SUSO impact from July 2022 – June 2023

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  • Total number of people who accessed SUSO: 1,653
  • Total number of people who accessed SUSO showers: 1,013
  • Total number of people who accessed laundry services: 379
  • Total number of people who accessed health support and advocacy: 1,150
  • 6 current site locations with up to 5 new tentative sites.
Service Schedule

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Below is our bus schedule of our regular locations and times last updated September 2023.

  • Monday 8:00am – 11:00am — St Peters Anglican Church – 77 Charlotte Street, Wynnum
  • Tuesday 7:30am – 11:30am — Encircle Redcliffe Neighbourhood Centre – 1 Lamington Drive,
    Redcliffe
  • Wednesday 12:00pm – 2:00pm — Caboolture Neighbourhood Centre – 9 George Street, Caboolture
  • Thursday 7:30am – 11:30am — Encircle Redcliffe Neighbourhood Centre – 1 Lamington Drive, Redcliffe

Please note that our services times and locations may vary. To keep up to date with our latest movements please like and follow the Footprints Community Facebook page.

We need your help

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Footprints understands how important volunteers are, and so do our SUSO patrons. Something as simple as having a conversation whilst waiting for your laundry, or sitting down over a warm cup of tea, can make a real difference in people’s lives. If you would like to make a difference and can volunteer some of your spare time, please contact us today.

SUSO bus driver and volunteer
Find out more

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Do you have questions about SUSO?

Download the SUSO flyer and poster:

SUSO brochure thumbnail

This service is funded through Queensland Health.

We would like to thank SUSO partners: Encircle, Caboolture Neighbourhood Centre, St Peter’s Anglican Church Wynnum, and QuIHN.

We would also like to thank our important regular supporters: Garden Scapes Landscape Centre, Bunnings Newstead, Stefan Hair Fashions, The Brew Shed, VCV Australia and Woolworths Wynnum Central.

Who is this program for?

Geographical Region

The service reaches across the outer suburbs of Brisbane, with reach to Caboolture, Deception Bay, Redcliffe, Zillmere, Wynnum, Capalaba and Cleveland or where there is a need for people who are homeless or at risk of homelessness.

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