Mental HealthAged care

John’s story | Accessing the care finder program

I love care finder because …. they help people from culturally and linguistically diverse backgrounds.

John (not his real name), who is from a CALD (culturally and linguistically diverse) background, had severe psychotic symptoms and malnutrition exacerbated by social isolation during the COVID pandemic.

Following a concerned report from his neighbours, emergency services found that John was residing in unsanitary conditions, rendering his home uninhabitable.

John was referred to the Footprints care finder program by Q-Shelter. Over the coming months John’s care finder, using interpreter services, was able to link him to support services to make it safe for him to move back into his home.

John now has culturally appropriate age care and mental health supports in place to ensure he can live sustainably in his home and community.

Find out more about care finder program. Call 1800 FOOTPRINTS (1800 366 877) and ask for the care finder team.

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