Season’s Greetings!

Our essential services, such as scheduled aged care and disability services, will continue throughout the festive period.

(If you would like to change your support schedule, just a friendly reminder to please let our team know with as much notice as possible – at least 48 hours beforehand. Please call 1800 366 877 to make a change to your scheduled service.)

What’s closing

Our Footprints offices will close from 3pm on Wednesday 24 December 2025 and reopen on Monday 5 January 2026, as our teams take a short, well-earned break.

Emergency and crisis support

If you or someone you know is at immediate risk of harm, or needs urgent support, please call triple zero (000).

Other 24/7 supports:

  • Queensland’s 13 HEALTH (call 13 43 25 84) for 24/7 confidential health advice from a registered nurse
  • Homeless Hotline Queensland: 1800 474 753 (for emergency accommodation and support)
  • Link2home Homelessness New South Wales: 1800 152 152 (for emergency accommodation and support)
  • Beyond Blue on 1300 224 636 (for anyone feeling anxious or depressed)
  • Lifeline on 13 11 14 (for anyone having a personal crisis)
  • Mensline on 1300 789 978 (for men with emotional or relationship concerns)
  • DV Connect on 1800 811 811 (for anyone affected by domestic and family violence)
  • Open Arms on 1800 011 046 (for veterans)
  • Kids Helpline on 1800 551 800 (for young people aged 5-25)
  • Suicide Call Back Service on 1300 659 467 (anyone thinking about suicide)
  • 1300 MH CALL on 1300 642 255 (for persons over 18 years needing access to public mental health services).

For other support service information, visit the Ask Izzy website.

To apply for an aged care assessment, call My Aged Care on 1800 200 422 (visit their website for opening hours).

Seasons Greetings